Terms of Service

Overview

This website is operated by LWD Lighting.

Throughout the site, the terms “we,” “us,” and “our” refer to LWD Lighting.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, policies, and notices referenced on this website.

These Terms of Service apply to all users of the website, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not use our website or purchase our products.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or jurisdiction of residence, or that you have the consent of a parent or legal guardian where required.

You may not use our products or services for any illegal or unauthorized purpose.

You must not transmit viruses, malicious code, or any other harmful material through the website.

A violation of these Terms may result in suspension or termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone where permitted by applicable law.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, or services without our prior written permission.

We may update, modify, suspend, or discontinue parts of the website or services at any time.

3. Product Information

We make reasonable efforts to display our products, colors, dimensions, finishes, materials, and specifications as accurately as possible.

However, colors and appearance may vary depending on your screen settings, lighting conditions, photography, or manufacturing variations.

Product dimensions may vary slightly due to manufacturing tolerances.

We reserve the right to correct errors, inaccuracies, or omissions in product descriptions, specifications, pricing, or availability.

4. Lighting Products and Installation

Certain lighting products may require assembly, electrical installation, mounting, wiring, or professional installation.

Customers are responsible for verifying that a product is appropriate for their intended location, electrical system, ceiling or wall structure, and applicable local requirements before installation.

Where electrical work is required, we strongly recommend installation by a qualified or licensed professional.

LWD Lighting is not responsible for damage, injury, malfunction, or loss resulting from improper installation, incorrect wiring, misuse, unauthorized modification, improper mounting, or failure to follow provided instructions.

Customers should inspect products before installation.

5. Prices

All prices displayed on our website are shown in the currency indicated at checkout.

Prices may change at any time without notice.

The price charged will be the price displayed at the time your order is placed, subject to correction of obvious pricing errors.

Promotional offers, discount codes, and sales may be subject to separate conditions and expiration dates.

6. Taxes

Applicable sales taxes may be calculated and collected at checkout depending on the shipping destination and applicable tax requirements.

Customers are responsible for any taxes, duties, fees, or charges that may apply to their order where these are not already collected at checkout.

7. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving:

• Suspected fraud.

• Pricing or inventory errors.

• Payment authorization issues.

• Incorrect product information.

• Unusual order quantities.

• Shipping restrictions.

• Suspected misuse of promotions or discounts.

If we cancel an order after payment has been received, the applicable amount will be refunded.

8. Payment

You agree to provide current, complete, and accurate billing and payment information.

Payments may be processed by third-party payment providers.

By submitting payment information, you authorize us and our payment providers to charge the applicable amount for your order.

We do not guarantee that every payment method will be available for every customer or transaction.

9. Shipping and Delivery

Shipping times displayed on our website are estimates unless otherwise expressly stated.

Delivery times may be affected by factors outside our reasonable control, including carrier delays, weather, customs processing, transportation disruptions, holidays, or incorrect delivery information.

Customers are responsible for providing an accurate and complete shipping address.

Additional details regarding shipping may be provided in our Shipping Policy.

10. Returns and Refunds

Returns, exchanges, damaged products, cancellations, and refunds are governed by our Return & Refund Policy.

Customers should review this policy before placing an order.

11. Order Cancellations

Cancellation requests should be submitted through the Contact Form available on our website as soon as possible.

We cannot guarantee cancellation once an order has entered processing, fulfillment, or shipment.

If an order has already shipped, the customer may request a return in accordance with our Return & Refund Policy.

12. Accuracy of Billing and Account Information

You agree to provide accurate information when placing an order.

You agree to promptly update any information necessary to complete your transaction, including billing address, shipping address, and payment details.

You are responsible for ensuring that the information you provide is correct.

13. Optional Tools and Third-Party Services

Our website may provide access to third-party tools, applications, payment processors, shipping providers, or services.

We do not control all third-party services and cannot guarantee their continued availability or performance.

Your use of third-party services may also be subject to the terms and policies of those third parties.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, privacy practices, products, services, or availability of third-party websites.

Accessing third-party websites is at your own discretion and risk.

15. Intellectual Property

All content available on the LWD Lighting website, including text, graphics, logos, branding, product descriptions, website design, images owned by us, and other original materials, is protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, modify, or commercially exploit our content without prior written authorization.

16. Reviews, Feedback, and User Content

If you submit reviews, feedback, photographs, suggestions, or other content to us, you confirm that you have the right to submit that content.

You must not submit content that is unlawful, abusive, defamatory, misleading, infringing, obscene, or malicious.

Where permitted by law, you grant us a non-exclusive right to use submitted reviews or feedback for legitimate business and marketing purposes.

17. Prohibited Uses

You may not use our website:

• For unlawful purposes.

• To violate applicable laws or regulations.

• To infringe intellectual property rights.

• To submit false or misleading information.

• To transmit viruses or malicious code.

• To collect personal information about others without authorization.

• To interfere with the security or operation of the website.

• To conduct fraudulent transactions.

• To abuse discounts, promotions, chargebacks, or payment systems.

We reserve the right to restrict access where these Terms are violated.

18. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or delivery times.

We reserve the right to correct such information and, where necessary, cancel orders affected by material errors.

If an affected order has already been paid, we will issue an appropriate refund.

19. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and services are provided on an “as available” basis.

We do not guarantee that access to the website will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes warranties, rights, or protections that cannot legally be excluded under applicable law.

20. Limitation of Liability

To the fullest extent permitted by applicable law, LWD Lighting will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website or products.

Our liability will not be excluded or limited where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms is intended to exclude liability for fraud, willful misconduct, or other liability that cannot legally be excluded.

21. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless LWD Lighting from claims, damages, losses, or expenses arising from your unlawful use of our website, your violation of these Terms, or your infringement of third-party rights.

22. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

23. Termination

These Terms remain effective until terminated by either you or us.

You may stop using our website at any time.

We may suspend or terminate access if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or misused our services.

24. Entire Agreement

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies displayed on our website, constitute the agreement governing your use of our website and services.

25. Changes to These Terms

We may update these Terms of Service from time to time.

Any revised version will be published on this page with an updated revision date.

Your continued use of the website after changes are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

26. Governing Law

These Terms are governed by the laws applicable to the business entity operating LWD Lighting, without limiting any mandatory consumer rights that may apply under the laws of the customer's jurisdiction.

28. AI-Assisted Content and Image Editing

LWD Lighting may use artificial intelligence and other digital tools to assist with certain aspects of website development, content creation, image enhancement, editing, retouching, formatting, or presentation.

Some product, lifestyle, or promotional images displayed on our website may have been digitally enhanced, edited, retouched, or generated in part using artificial intelligence.

We make reasonable efforts to ensure that product images and descriptions accurately represent the products offered for sale. However, certain lifestyle images, backgrounds, lighting conditions, decorative environments, shadows, reflections, or other visual presentation elements may be digitally created or modified for illustrative purposes.

Customers should rely on the product specifications, dimensions, materials, colors, finishes, included components, and other information provided on the relevant product page when making a purchasing decision.

Minor differences in appearance may also occur due to screen settings, lighting conditions, photography, manufacturing variations, or digital image processing.

The use of artificial intelligence or digital editing does not alter the customer's rights regarding products that are materially different from their description, defective, damaged, or otherwise eligible for a remedy under our Return & Refund Policy or applicable law.

27. Contact

For questions regarding these Terms of Service, your order, or our policies, please submit a request through the Contact Form available on our website.

LWD Lighting

Last updated: August 24, 2026